Hotel Phone System Louisville

Best Telephone Systems for Hotels – Review, Prices & Installation

A hotel’s communication process is very crucial to its success. It needs a unique system to be able to accommodate all internal and external calls. The bigger the hotel, the more sophisticated setup it needs. Some small establishments can get by with a basic telephone platform but some need more than that. At the end of the day, all hotels want a good customer experience and a good communications process is a major part of that.

Hospitality Phone Systems

The telephone setup that hotels use is called a Hospitality Phone System. They have the same functions as a regular business telephone system with a few special features to accommodate hotel requirements.

Types

Hotels typically use these types of phone systems:

PBX
This is the traditional wired system that links all phones to a single PBX. This is said to be the most reliable type in terms of downtime and drop-out rates.

VoIP
This is the latest in communications. The phones are connected via Internet resulting to cheaper call rates. This type offers a lot in terms of innovation, management and connectivity. It is not  perfect  yet so it is still prone to drop-outs and poor call quality.

Features

• Front desk telephones with guest information (check out time/date)
• Wake up alarms
• Reminders
• External calls from guest rooms
• Call cost features that connect to the billing department
• User-friendly phone interface

Advanced Features

There are now hospitality platforms with advanced features. Some of those features are:

• Search box to find client or staff names
• One-click call/transfer
• Pop up screen that displays guest information
• Vital guest information (VIP status, affiliation, language, wake up calls, voice mail, etc.) are attached to the guest’s name and not the phone. This is especially helpful when a client asks to be transferred to another room.
• Smart unlimited wake ups that can be scheduled according to the date and time
• Voicemail prompts in the client’s preferred language
• Different wake up options – snooze, room service, weather forecast
• Option to check out using the room phone

NEC

NEC is keeping up with the challenges and demands that the hospitality industry faces. They understand these needs and so they come up with solutions to make services better. The staff needs to communicate with the clients easily and guests expect the hotel to provide them with the latest technology so that they can be assured that their stay is convenient, comfortable and entertaining.
NEC helps these businesses achieve not only their present goals but their future goals as well. NEC prides itself by being a formidable strength in the global market. NEC provides hotels with strategies that will help them avoid risks and uncertainties and will eventually make them thrive.

The NEC comprehensive solution is tailor made to fit the unique demands of the hotel industry. They can provide owners with an on-site platform or cloud based one, a basic telephone system or a highly advanced one. They also offer solutions that enhance productivity and can accommodate properties of all sizes. Premier establishments all across the globe are partners with NEC because of their solutions. At the end of the day, a hotel aims to become more efficient, productive and responsive and that’s what NEC does to them.

Choosing a supplier

The first thing you need to look for when choosing a supplier is their expertise in the industry. You need a supplier with years of experience as this is no small investment. There is a lot of money at stake here and you want to avoid mistakes. You need experts not only in telecommunications but IT and logistics as well. We can help by providing 3 no obligation quotations from the most suitable suppliers for your needs. Simply fill out the form above.

ISET
4517 POPLAR Level Rd
Louisville, ky
502-409-7191

Kentucky NEC SV9100

Kentucky NEC SV9100 Phone System for Small to Medium size Business
The perfect solution for small to medium sized businesses that want to grow their organisation and be competitive in the marketplace.

The NEC SV9100 Telephone System is for small to medium businesses that wish to take full advantage of what VoIP, IP Telephony and Unified Communications has to offer.

NEC business phone systems cover a range of digital and IP phones, wireless phones, conference phones, and peripherals to suite business of all sizes and industries. The NEC SV9100 telephone system with its intelligent design helps to solve today’s communications challenges and grow as your business grows.

Reliable and adaptable, the SV9100 telephone system is built on cutting edge technology that supports voice, unified communications and collaboration, unified messaging, and mobility out-of-the-box. No one wants a phone system that’s difficult to use and even harder to maintain and protect. That’s why NEC’s SV9100 telephone system is one of the easiest phone systems on the market to configure and maintain.

NEC has a rich history providing communications technology solutions.

Secure Your Communications Easily

NEC are recognized as having the highest level of customer satisfaction among Unified Communications vendors, and industry experts have acknowledged that NEC phone systems have some of the lowest total costs of ownership in the market.
As such, we know that SMBs have distributed work environments. Not only does the SV9100 telephone system converge your voice and data networks which means reduce hardware and carrier costs. In a multi site location the SV9100 telephone system also provides IP failover and the other security features that you need to keep your distributed communications safe.

Automate Your Communications

The SV9100’s Messaging solutions can automate your communications by providing your business with one voicemail system complete with integrated voice messaging capabilities and automated attendant features. These solutions increase user productivity by providing them with enhanced call control and an easy-to-use management interface.
With the additional productivity features that the Messaging solutions provide, your users will be able to save, delete or keep as new any voice message that has been forwarded to your email system, letting you empower your team to simplify message management and streamline business communications on their own right from their desktop.
You may want to invoke the automated attendant feature; as customers call your business, an instruction menu announcement will play, providing them with a choice of dialing options. From there, they can simply direct themselves to the party whom they are calling without ever being placed on hold.

Make Collaborating easier with UC

The UC Suite gives you and your employee’s access to the latest productivity enhancing communications applications, such as user presence, instant messaging (IM), white boarding, application sharing and a multimedia softphone.
The UC Suite delivers on the promise of unifying your business’s communications by integrating seamlessly with Microsoft® Outlook® and other CRM applications. Our innovative UC Suite ties your organisational communications into your core business processes while also helping to increase employee productivity, shorten response times, encourage collaboration, and improve customer satisfaction.

Click here for more information on NEC’s UC Suite

Integrated SV9100 Contact Centre

Today’s customer expects to be able to communicate with your business on their own time in whatever way they choose. The SV9100’s contact centre solution can help small and medium businesses improve response times, reduce abandon rates, lower operating costs, and increase revenues and ensuring both you and your customers will see a return on your investment.

Distribute Your Calls to the Most Qualified Agents

Designed specifically for the SV9100, our integrated SV9100 Contact Centre is smart, cost effective, automated, and easy to implement and maintain. The SV9100’s contact centre solution is designed to improve call centre efficiency by routing callers to the agent that best fits their needs (based on pre-established criteria). The SV9100 Contact Centre is incredibly sophisticated, and can accurately distribute calls accordingly and judge the workload of each agent.

Provide Smart BYOD Mobility Options

Organisations need mobile applications that offer enhanced communications tools for on-the-go employees.
Today’s mobile workers depend on communication tools that accommodate flexible workspaces and allow free roaming wherever they are: in the office, or outside of it. The SV9100 gives your staff smart, reliable mobile applications that enhance their ability to provide quality services to your customers.

Stay Connected in Any Location

NEC’s SMB mobility solutions have been designed to give your employees freedom and flexibility through the use of one phone extension and voice mailbox to ensure they never miss another important call.

The SV9100’s SMB mobility solutions allow users to set up their phones to ring the device of their choice. The phone is also set up according to pre-set rules that consider your current status/availability and who it is that is trying to reach you.

“The SV9100 will grow as your business grows.”

IP Extensions/Digital/Analogue

Extensions up to 896

Trunks up to 400

Multi-Line SIP Client with Multi-Carrier SIP Support

VoIP Multi-Carrier Support

Authorised NEC Dealer and Channel Partner

As an Authorised NEC Channel Partner, ISET Voice & Data can support all of NEC’s legacy telephone systems as well as provide a cost effective migration path to the SV9000 series telephony platforms, while preserving your original NEC investment.

ISET can supply and install a telephone system that fits with your business requirements. We can also take care of your cabling and data networking requirements. One company to take care of your total IT.

ISET
4517 POPLAR Level Rd
Louisville, ky
502-409-7191

NEC SV9100 Kentucky

Kentucky NEC SV9100 Phone System for Small to Medium size Business
The perfect solution for small to medium sized businesses that want to grow their organisation and be competitive in the marketplace.

The NEC SV9100 Telephone System is for small to medium businesses that wish to take full advantage of what VoIP, IP Telephony and Unified Communications has to offer.

NEC business phone systems cover a range of digital and IP phones, wireless phones, conference phones, and peripherals to suite business of all sizes and industries. The NEC SV9100 telephone system with its intelligent design helps to solve today’s communications challenges and grow as your business grows.

Reliable and adaptable, the SV9100 telephone system is built on cutting edge technology that supports voice, unified communications and collaboration, unified messaging, and mobility out-of-the-box. No one wants a phone system that’s difficult to use and even harder to maintain and protect. That’s why NEC’s SV9100 telephone system is one of the easiest phone systems on the market to configure and maintain.

NEC has a rich history providing communications technology solutions.

 
Secure Your Communications Easily

NEC are recognized as having the highest level of customer satisfaction among Unified Communications vendors, and industry experts have acknowledged that NEC phone systems have some of the lowest total costs of ownership in the market.
As such, we know that SMBs have distributed work environments. Not only does the SV9100 telephone system converge your voice and data networks which means reduce hardware and carrier costs. In a multi site location the SV9100 telephone system also provides IP failover and the other security features that you need to keep your distributed communications safe.

Automate Your Communications

The SV9100’s Messaging solutions can automate your communications by providing your business with one voicemail system complete with integrated voice messaging capabilities and automated attendant features. These solutions increase user productivity by providing them with enhanced call control and an easy-to-use management interface.
With the additional productivity features that the Messaging solutions provide, your users will be able to save, delete or keep as new any voice message that has been forwarded to your email system, letting you empower your team to simplify message management and streamline business communications on their own right from their desktop.
You may want to invoke the automated attendant feature; as customers call your business, an instruction menu announcement will play, providing them with a choice of dialing options. From there, they can simply direct themselves to the party whom they are calling without ever being placed on hold.

Make Collaborating easier with UC

The UC Suite gives you and your employee’s access to the latest productivity enhancing communications applications, such as user presence, instant messaging (IM), white boarding, application sharing and a multimedia softphone.
The UC Suite delivers on the promise of unifying your business’s communications by integrating seamlessly with Microsoft® Outlook® and other CRM applications. Our innovative UC Suite ties your organisational communications into your core business processes while also helping to increase employee productivity, shorten response times, encourage collaboration, and improve customer satisfaction.

Click here for more information on NEC’s UC Suite

Integrated SV9100 Contact Centre

Today’s customer expects to be able to communicate with your business on their own time in whatever way they choose. The SV9100’s contact centre solution can help small and medium businesses improve response times, reduce abandon rates, lower operating costs, and increase revenues and ensuring both you and your customers will see a return on your investment.

Distribute Your Calls to the Most Qualified Agents

Designed specifically for the SV9100, our integrated SV9100 Contact Centre is smart, cost effective, automated, and easy to implement and maintain. The SV9100’s contact centre solution is designed to improve call centre efficiency by routing callers to the agent that best fits their needs (based on pre-established criteria). The SV9100 Contact Centre is incredibly sophisticated, and can accurately distribute calls accordingly and judge the workload of each agent.

Provide Smart BYOD Mobility Options

Organisations need mobile applications that offer enhanced communications tools for on-the-go employees.
Today’s mobile workers depend on communication tools that accommodate flexible workspaces and allow free roaming wherever they are: in the office, or outside of it. The SV9100 gives your staff smart, reliable mobile applications that enhance their ability to provide quality services to your customers.

Stay Connected in Any Location

NEC’s SMB mobility solutions have been designed to give your employees freedom and flexibility through the use of one phone extension and voice mailbox to ensure they never miss another important call.

The SV9100’s SMB mobility solutions allow users to set up their phones to ring the device of their choice. The phone is also set up according to pre-set rules that consider your current status/availability and who it is that is trying to reach you.

“The SV9100 will grow as your business grows.”

IP Extensions/Digital/Analogue

Extensions up to 896

Trunks up to 400

Multi-Line SIP Client with Multi-Carrier SIP Support

VoIP Multi-Carrier Support

Authorised NEC Dealer and Channel Partner

As an Authorised NEC Channel Partner, ISET Voice & Data can support all of NEC’s legacy telephone systems as well as provide a cost effective migration path to the SV9000 series telephony platforms, while preserving your original NEC investment.

ISET can supply and install a telephone system that fits with your business requirements. We can also take care of your cabling and data networking requirements. One company to take care of your total IT.

ISET
4517 POPLAR Level Rd
Louisville, ky
502-409-7191

NEC SV9100 Louisville

NEC SV9100 LOUISVILLE

NEC LOUISVILLE SV9100

The perfect platform for small to medium sized businesses that want to grow their organization and be competitive in the marketplace.

Smart Communications for Small and Medium Businesses

The UNIVERGE SV9100 Communications Server is a Unified Communications solution that is ideal for small and medium-sized businesses. Its intelligent design helps to solve today’s communications challenges and is built to scale as your business grows.

NEC offers the SV9100 in two variations to meet the needs of the smallest businesses to those with almost a thousand employees:

The SV9100E is for small to medium businesses that wish to take full advantage of what IP and Unified Communications has to offer.
The SV9100S is for small businesses that just want the basics, but also want a system that will grow with their company and will migrate to an SV9100E when ready.
The SV9100 is:
Distinct, scalable, IP Unified Communication enabled solution
Highly reliable
The SV9100 has:
Simplified user licensing structure
Comprehensive suite of Unified Communications and Contact Center solutions
Broad range of mobility applications and devices
Vertical market-specific solution integrations
Wide-range of end-points
Single point configuration and management
Multi-Line SIP Client, Multi-Carrier Support
The SV9100 does:
Comply with all regulatory standards
Deliver on NEC’s green initiatives
Safeguard your investment

Network Cabling Refresh for JC penny

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Network Cabling Project Kentucky

As most of you know we are a structured cabling company in louisville but we cover all of kentucky.

Recently we’ve picked up a few new projects. These projects are for a retail store called JC penny. Our first store was locared in Paducah Kentucky.

The project consists of refreshing there old server and switch equipment, as well as any structured cabling attached. This was our first one of these so it definitly had some growing pains, as the cabling cut sheet was wrong.so we ended up toning and finding about 90 cables. Moving the SC armored 62.5 OM1 fiber trunks up and over the ceiling is always a scarry task as it can break very easily.

After all was done though the cabinets and cabling looked 1000 percent better. Servers and switches were cabled and customers were happy. 14 hours and a 3 hour drive home, small price to pay to make a customer happy.

ISET
4517 Poplar Level Rd.
Louisville, KY 40213
(502) 409-7191

Local Search and SEO in Louisville

Louisville SEO for Local Search

One of the things we do at ISET for some of our customers is help them imcrease their online presence.  Or as we like to say ” we give you a new phone, and make it ring!”

I dont talk much about SEO becuasw honestly its a very complicated.subject and only a Nerd like me woukd enjoy it.  However lately i been asked about how we rank so well for our industry. So i will start writing more about the process.

SEO is for national brands, if your a local company, lookijg to capture local customers all you need to worry about is LOCAL SEARCH or local seo.  See the chart below.  THIS chart lists IMHO the best citation sources.

wpid-2014-05-15-21-46-51

from moz.com

A citation is a business listing with an online agency such as “yellow pages” or yp.com  you provide Your “NAP” data or NAME, ADDRESS, and PHONE NUMBER.  It needs to be 100% consistant for all citations you create.  Here is mine.

ISET
4517 Poplar Level Road
Louisville, KY 40213
(888)980-4738

So get cracking there are hundreds of good citation sources. These are just the best for Louisville.

Oxmoor Mall Fiber Optic Backbone Install

Structured Cabling Project May 2014 | ISET Louisville

Over the past 2 months we have been upgrading the Structured Cabling at oxmoor mall in the St. Matthews area of Louisville Kentucky with Fiber Optic Backbones and Wireless networks. Read more